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Support helpline

Location address:

support@almaknack.org

Location address:

М: +91 8977917019

Regd. Address:

Plot No. 128, 1st Floor, Road No. 3, Meher Baba Temple, Kakateeya Hills, Madhapur, K.V. Rangareddy, Telangana - 500081, India.

FAQS

General FAQs

To sign up for a course on AlmaKnack, you first need to register on our website. Once you’ve created your account, you can browse the courses and enroll in the one you want.
Yes, the courses are self-paced, allowing you to learn at your convenience—anytime, anywhere, on any device.
Yes, the course must be completed within the given time period, in accordance with our terms and conditions. Please refer to them for more details.
The courses are structured using a microlearning approach, with easy-to-follow chapters and modules. Each module includes interactive elements to enhance engagement and support effective learning.

Course-Related FAQs

Yes, you will receive a certificate upon successful completion of the course. The certificate is industry-recognized and adds value to your professional profile.
No, you cannot download the course content. It is provided through a secure, web-based platform and can be accessed online via login anytime you need.
The course is easy to follow, but if you have any questions, you can join our live webinars held once a month to ask your queries. We’re also planning to add forums soon, where you can get help and share ideas with others.
Yes, you can share your course progress and certificate on social media platforms.

Payment FAQS

No, we don’t offer installment payments because the course is already very affordable. We’ve priced it to give you great value without needing to split the cost.

Yes, we offer free courses when you purchase the Knack 360 course bundle. The bundle includes domain and software-related trainings, and the behavioural training included in it is completely free.

If your payment fails, please send a request to payment@almaknack.com. Our team will get back to you within three working days.

No extra fees are charged, except for standard payment gateway charges, which are usually minimal.

Technical FAQs

If you have trouble accessing the course, please send a request to support@almaknack.com Our team will get back to you within three working days.

Click on ‘Forgot Password’ and enter your registered email address. You’ll receive a link to reset your password—just follow the instructions in the email to create a new one.
Yes, your personal information is secure and handled in accordance with our terms and conditions.

If you face any technical problems, please send a request to queries@almaknack.com Our team will get back to you within three working days. We’re also working on adding forums in the future so you can connect and engage with other learners.

Support & Assistance FAQs

If you have questions during the course, you can join our monthly webinars to get support and ask your doubts. We’re also planning to introduce more support options in the future.
Yes, we’re open to suggestions! If there’s a course you’d like us to offer, feel free to send us an email with your request.
Switching to a different course isn’t available at the moment, but we plan to offer this option in the future
After registering for the course, you’ll see a review section with a star rating option. You can use it to submit your feedback and share your experience.

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